SwissGlobal

SwissGlobal Language Services AG is an ISO-certified language services provider based in Switzerland.
Project Overview
I’ve had the pleasure of supporting SwissGlobal as an independent contractor in various roles since 2017. Over the years I have aided them with sales activities, digital marketing efforts and translation project management.
I currently act as the company’s writer and content manager.
Project Tasks
Some of the key projects I have supported SwissGlobal with include:
- Coordinating the company’s website re-design in 2020
- Designing, managing and contributing to the website’s blog
- Writing and translating newsletters
- UX-writing elements such as error pages, CTAs, and confirmation emails
- Creating and localising content for all things language and technology
Challenges
After the website re-design, there were several UX-elements across the page that needed improvement. Here’s an example of the error page of the blog search function before and after:

Before: Blog searches with no results would lead to this search results page.

After: I wrote a UX text with a button at the bottom that leads back to the main blog page (German page)

After: I then also localised the same text into English.
Results and ongoing work
We’re constantly improving the overall user experience of the site, and continue to publish high-quality content within the language and technology sector.

Ready to get the ball rolling with your project?
Let’s chat to see how we can get your communication to the next level.